Frequently Asked Questions
Yes, we do ship Worldwide!
Once you place your order, there will be a 2-3 days processing period followed by a 7-10 days (US only) and 7-18 days (International) shipping period. The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.
We currently accept Stripe, PayPal and credit card payments!
If you provide us with a wrong address and the shipment has not been sent out please email us at [email protected] & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
Send us an email
Our office located at 814 Mission Street, Suite 600, San Francisco, CA, 94103. We do not have a showroom, all products must be ordered online and shipped.
Because of the current outbreak of the Corona virus we are experiencing a severe shortage of personnel, so the phone line are not available at the moment.